Hello All,
After sending some emails/texts to my sales guy and general manager requesting an arrival date of my W222 and not hearing anything, I stopped in today to get an update. They let me know my car has been assigned to a ship, and will be at the dealership within 4 weeks. Then my sales guy printed out my window sticker for me to show the MSRP.
When I got the window sticker, it seemed off from what I signed when I ordered and put down my $2,000 deposit on the car back on June 25th. After confirming this was indeed my PO #, the dealer admitted they had screwed up the order & didn't order the sport package 1 for me, didn't order surround view camera, incorrectly ordered Sunburst Myrtle wood, instead of black poplar; and incorrectly ordered night.
As the order stands, I've got an Anthracite Blue/Exclusive Black nappa leather, driver's assist pkg, premium 1, MBC, air balance, exclusive trim, rear memory seats, night vision, with an MSRP of $115,900.
I've got $2,260 worth of equipment I didn't order, and the sport package 1 & surround view camera missing. These are the items I really care about.
The dealer looked for another unspoken car; but none are available with exclusive black leather, or anywhere close to what I ordered. The dealer offered that I can simply "order another car, and it'll be here sometime in January or Feb." Thanks for nothing, this doesn't help getting a car any sooner, and certainly defeats the purpose of being 1 of the first deposited orders for the dealership. The dealer is located in Socal.
Thoughts/suggestions?