All-new M-Class first Mercedes to
switch placement of turn signal
above cruise control stalk.
M-Class Signals Change in Blinker Placement
By Tom Murphy WardsAuto.com
MISSOULA, MT – Just about anyone who has driven a Mercedes-Benz in the past decade has experienced it: unintended sudden acceleration because of awkward placement of the cruise-control stalk on the left side of the steering wheel.
A driver may think he is signaling to turn right, when inadvertently he has pushed the cruise control lever upward to the “accel” position, occasionally sending the vehicle bolting forward instead of slowing down to turn at an intersection. This could happen if the cruise control was on but not active.
Left turns were somewhat less problematic because pushing the lever downward put the cruise-control system into “decel” mode.
Nevertheless, with the all-new ’12 M-Class cross/utility vehicle going on sale in September, Mercedes has corrected the problem once and for all by placing the turn indicator at the 10 o’clock position and the cruise-control stalk at 8 o’clock.
Until now, those placements were reversed in virtually all Mercedes vehicles, triggering complaints.
The turn-indicator stalk, which also controls the windshield wipers and high-beam headlamps, is longer than the cruise-control lever, and Mercedes engineers are hopeful the new configuration will eliminate any confusion.
Bernie Glaser, general manager-product management for Mercedes-Benz USA, emphasizes the change in his presentation of the new M-Class to journalists here this week.
A lot of research has been done,” he says. “Customer feedback went into that decision, and the M-Class is the first Mercedes where this has been changed.
You will see that change in our philosophy here coming with launches of other new models.”
Jim Burch, assistant product manager for the M-Class and GLK CUV, says the market drove the new layout.
“The comments were that there was some confusion with the cruise control,” Burch says.
“We wanted to address that issue, and this was the best solution based on testing with those consumers.”
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