E-Class (W211) E class servicing (w211)

[Gullwing]

Since you can find your way into the service screan, then you can scroll down to the confirm service bar. Confirm service and you are set until it yells at you again.
Out here each item 1,2,3... is based on time or mileage. 12,000 miles or 1 year... When they time or mileage comes up the item is due, does not matter if it is worn or not.
brake fluid every two years
dust filter every two years
charcoal every 4 years
spark plugs every 100,000miles or 5 years
engine filters every two years or so, but if you live in a dusty place replace it more often.
Take a look at you air filters and dust filters once a year or so. If they are dirty, replace them, if not you are fine.
I would recomend to run the a/c at least once a month so the oil can lubricate all the seals and prevent them from drying out and leaking.

 

[Monster]

Thanks for the tip Gullwing

 

[tennmb]

the technicians were prohibited from exchanging some specific part. They complained that the "higher ups" had no idea about the problems and shouldn't make the decisions. In this case, the technicians should make the decisions. I agree of course.

For a minute, I thought you were talking about socialized medicine or dealing with your health insurance company.


Has anyone noticed that MB does not recommend transmission fluid change? Our dealer will change the filter and fluid for about $200, and I recommend it to my owners at 70k miles. we started seeing trannies go between 100k and 140k. i can't believe MB thinks you can let your trans go unserviced.

 

[Monster]

For a minute, I thought you were talking about socialized medicine or dealing with your health insurance company.


Has anyone noticed that MB does not recommend transmission fluid change? Our dealer will change the filter and fluid for about $200, and I recommend it to my owners at 70k miles. we started seeing trannies go between 100k and 140k. i can't believe MB thinks you can let your trans go unserviced.

Yeah i notice that too. what is MB thinking, does anyone know?

 

[cagalbraith]

I think they're talking about the cabin air filter, not the engine air filter. The engine air filter is good for, I think, 60,000 miles (US)...

 

[Gullwing]

We "recommend" changing the engine air filter every year or 12,000 miles.
But then we are greedy. Though depending on how dusty the area you live the more you should replace it. The air filter does effect your gas mileage.

We usually recommend trans service after 50,000 miles.
I have replaced two transmissions in the past few weeks, both on MLs. One was due to a leak, it was 2.5 quarts low and burned up, and the guy next to me also just did one on a ML.

Most transmissions don't need a fluid flush, most leak out of the electrical connector. Replace the connector and fill it back up, flush done
The one weak point of the 722.6

 

[Monster]

Most transmissions don't need a fluid flush, most leak out of the electrical connector. Replace the connector and fill it back up, flush done The one weak point of the 722.6

Does the 7-G tronic gearbox suffer the same type of problems? Cause some owners with early 7-G gerbox complainned the gearbox is a bit jerky from 1st to 2nd, and they blame it on leaky transmission fluid.

 

[Gullwing]

Don't seem to have any problems with fluid leaks in the 722.9
It does have problems with some shifts 1-2, 2-3, 3-2.
Most fixed with a new circlip, the clip pops out and the new ones fit "better".

 

[ree]

I can't believe it!!!

Our E-Class has now about 56.000 km on the clock - and the board computer signals that the brake disc have to be replaced (again)!!! I think, we should really talk to a mechanic at our Mercedes Benz dealer.

Monster / cawimmer, do you also have such "big" problems with the brakes of your E-Class?
It can't be normal, that every 20.000 - 30.000 kilometres the brake disc have to be replaced!!?

 

[Monster]

I can't believe it!!!

Our E-Class has now about 56.000 km on the clock - and the board computer signals that the brake disc have to be replaced (again)!!! I think, we should really talk to a mechanic at our Mercedes Benz dealer.

Monster / cawimmer, do you also have such "big" problems with the brakes of your E-Class?
It can't be normal, that every 20.000 - 30.000 kilometres the brake disc have to be replaced!!?

This is not normal to replace discs so often. Does the car stop normally without any noise? Does the disc look worn? It is normal to replace the pads every 20 000 to 30 000Km but to replace the disc as well, you better get it checked. I have read that some owners in mbworld.org forum also have the same issue, maybe you can go ahd have a look in there. My brakes are fine cause the car has only done 11500km.

Speaking of servicing, the reminder for service E popped up a few weeks ago, not sure if i should take it in since i took the car for an engine oil change at around 8000km. The engine does sound louder than before during start up but it idle just as quietly as ever. Our E is 2 years old, maybe it is time to change the engine filter and possibly the battary.

 

[Gullwing]

The car has two brake wear sensors one 50% and the other is the replace sensor. When it gets to the 50% sensor it makes a note and the calculates when the brakes will be worn.
So if you hit the 50% sensor at 10k the car call up the check brakes code for the next service at 20k.
The car does not know if the rotors are ok or not, it just saying to check the pads.
If the brakes are replaced and the computer is not reset then it thinks the brakes are still low.

 

[ree]

Thank you so much "monster" and "gullwing"!

 

[Monster]

Ok, i took my car for service E last week, and it took them an entire day, even though it really should take 4-5h max. I told them specifically to call me when they need to replace anything. They didn't call so i thought the car doesn't need much fixing. Well i was wrong. They did another oil change, despite i got it changed at 8000km. The car has done 3500km since that, hardly long enough for another oil change. They also changed the combination filter (i believe it has something to do with the air con) even though i told them not to. Service E is suppose to replace the engine air filter and the brake fluids, but they were left untouched. However they did "fixed" the slight rattling of the left rear window frame by taking it apart and putting it back together again.

I spoke to the chef mechanic and he said he is just following the things to do that is listed in the car computer, without mentioning what are the exact things on the list. I didn't bother to tell them i went into the hidden service menu and had a look at the list myself.

I told them to check the battary level and see if it needs replacing, they said no. The main battary(the one in the boot) is around 2 and 1/2 years old, does anyone think it can last for another 2 years? And how long does the minor battary (in the front of the car) last?

Thank god my next service is scheduled in 722 days or 15000km later.

 

[Gullwing]

Battery might last two more years, but then it might not. No way to tell, as long as there are not amp draws, and no extreem temps, you should be ok.
Front battery (sbc) battery don't seem to last very long, I think it might have something to do with the hold down strap pressing to hard onto the top of the battery, plus the engine heat.

 

[tennmb]

Here's what you can do. yes you will probably become known as a pain in rear customer, but your service writer will also learn that you expect great service.

Before you go in, if there is something specific you don't want done, write it down and have your service advisor initial it. Also have him initial the fact that no work will be done, above what you have brought it in for, without authorization.

Ask for an intemized list of every part replaced and fluid changed and inspection performed.

For future reference, if it's supposed to take 4-5 hours plan for nearly twice as long. Logistically speaking a car doesn't go straight from the service drive and into the shop. It is tagged and sits in the yard until a tech is free. Then if the techs lunch break happens in the middle, then the wrench is put down and your car sits on the rack till he gets done. Never schedule a car for mid day. Always early or after lunch.

 

[Monster]

Here's what you can do. yes you will probably become known as a pain in rear customer, but your service writer will also learn that you expect great service.

Before you go in, if there is something specific you don't want done, write it down and have your service advisor initial it. Also have him initial the fact that no work will be done, above what you have brought it in for, without authorization.

Ask for an intemized list of every part replaced and fluid changed and inspection performed.

For future reference, if it's supposed to take 4-5 hours plan for nearly twice as long. Logistically speaking a car doesn't go straight from the service drive and into the shop. It is tagged and sits in the yard until a tech is free. Then if the techs lunch break happens in the middle, then the wrench is put down and your car sits on the rack till he gets done. Never schedule a car for mid day. Always early or after lunch.

Going for service D this Friday, and I am going to get the service advisor to to do what you said.

Anyone else had their service D done?

 

[Gullwing]

Going for service D this Friday, and I am going to get the service advisor to to do what you said.

Anyone else had their service D done?

No I would just go in for an oil change and have anything else I wanted done added separate.

Oil change .4 hours
A service 1.0 hours for an oil change (+ some checking)
B service 2.2 hours for an oil change (+ some more checking)
D service 4ish hours for an oil change and some useless stuff and some new filters.
Ask what is in the D service and have them do just what you want.

 

[Monster]

No I would just go in for an oil change and have anything else I wanted done added separate.

Oil change .4 hours
A service 1.0 hours for an oil change (+ some checking)
B service 2.2 hours for an oil change (+ some more checking)
D service 4ish hours for an oil change and some useless stuff and some new filters.
Ask what is in the D service and have them do just what you want.

I re-read the list of stuff included in service D, I will go for the engine oil change, and maybe engine air filter change, that would be it. The car has done around 23 000km and it is 4 years old. I don't think it will need to check for leakage in the engine or drivetrain system.

 

[Gullwing]

Might want to do a brake fluid flush (should be done every two years) but then again it is such a PITA on a SBC car. If it is not done correct (many times when it is done correct) a small amount of air gets in the system and the brakes bark when you release them.

Might want to do the cabin filter if it has not been done, or just buy one from parts and do it yourself, only takes 3 minutes.

23,000k in 4 years? DRIVE IT!!!

 

[K-A]

Hey guys, any help on this would be very appreciated.

I bought my car in 8/08, and the last Service it had done was performed on 4/08.

I've only put about 3,500 Miles on the car since then. Apparently it's last service was at 28K Miles (4/08), which was just an Oil Change, etc.

The last comprehensive Service was done 2 years ago (4/07) at 21K Miles. Now due to the time-frame factor, I just took my car for a "Service G+".

With all the Fluid flushes (excluding Transmission Fluid which isn't required), Oil Changes, Air Filter, Etc., I was quoted $958 at the Dealer. They need to keep the car for a day or so and I got a Loaner.

Am I getting anal raped big time or not really?