Fellow GCFers, I think I can say the vast majority of us here are men, right? So let me pose this question to you all...How enticing is the whole "Ultimate Driving Machine (UDM)" tag to the female demographic versus "Joy?" The reason I ask is that I know there are few ladies out there who actually find UDM appealing, but I also think a fair number could be turned off by the implicit machismo of it. I know this hard to quantify, but I want to get your opinion.
Now, SCOTT's claim that the "JOY" campaign brought joy to more customers could be true, but how can one verify that was one of the major factors in BMW's growth? Where was the control group where they used the UDM slogan? Was there any customer feedback that indicated JOY was an underlying reason? If I had to say why experienced growth, I'd list these reasons....
1) Product expansion and revised product line.....X1, X6, 1-series, etc. allow new customers to look at BMW that before wouldn't have.
2) Emerging markets like BRIC, Middle East, southeast Asia, etc. They are just hungry for these kinds of cars. JOY may have helped to broaden its appeal, but BMW, like the other luxury makes, have an established cachet. The advertisements could of said anything short of "Our cars drive like poo," and they still would been purchased by an emerging wealthy populace.
3) Design....this cycle's designs are not as polarizing as the previous generational cycle. It's much more refined and has a more universal appeal.
4) Established cachet while maintaining generally good quality.
Just based on that, to think JOY a huge factor for BMW's growth is just specious reasoning.
Now, regarding BMW's marketing efforts....in the past, I feel that that the marketing team that came up with UDM was more concerned BMW's engineering ability, thus leveraged that. Engineering is much more intrinsic, thus less initially tangible. Then, at the beginning of the last decade (BTW, am I the only one who finds it weird that we are in the 2nd decade if this century?) we had the E65 7er, and design came center-stage. Mr. Bangle became the de facto spokesman of BMW, and marketing thus worked closer with the design side, as it was intriguing and also more visually tangible. Alot of the engineering credentials were there but they were placed on the side-stage. Now, this is only one commercial, but if it's a harbinger of things to come, I think they have found a solid middle where both attributes can be emphasized, and BMW wins.
BTW, for the record the whole JOY campaign, to me, was a killJOY.

(The wordplay sounded better in my head)
EDIT: This bit from
The Simpsons does a great job explaining why JOY is not necessarily such a major factor in BMW's improved fortunes.
http://www.criticalthinking.org.uk/tigerrepellantrock/
Yup,
The Simpsons can explain anything.