Mr Robert
Kraftwagen König
The National Board for Consumer Disputes has found that the frameless door windows of the Audi A5 are faulty and that dealers should "solve the problem". The problem being that the doors fail to close in sub-zero conditions, due to ice preventing the windows to lower when opening the door, and, subsequently hindering the door from closing properly.
Good luck to the dealers in solving that.
Google translate:
"Car doors on the new Audi will not close in the winter - "material error"
Published 2012-09-14 08:16
At sub-zero temperatures did not close the doors on a newly purchased Audi A5. Dealer refers to the car model has a long car window without upper door frame. The error is "essential" believes Board for Consumer Complaints.
A man who bought an Audi with the new car warranty in April 2010, found that the doors could not close when it was below freezing. He wanted to cancel the purchase.
According to the dealer, the current car model has a long window without upper door frame, why the window needs to be lowered a few millimeters at the opening and closing of the door. Therefore it is important that the whole windscreen cleaned of ice, especially at the lower edge of the scraper bar, which was not done in this case. Because of this, the door closing feature has been eliminated.
Board for Consumer Complaints, ARN, finds that the car is defective and that this is not due to neither bad handling or for example ice.
The error is material, but should be possible to fix, says ARN. Therefore, the seller has the right to remedy the fault without cost for the consumer. The claim for rescission of the purchase is rejected."
It should be noted that if the dealer can't remedy the fault, the car may be returned for a refund.
Good luck to the dealers in solving that.
Google translate:
"Car doors on the new Audi will not close in the winter - "material error"
Published 2012-09-14 08:16
At sub-zero temperatures did not close the doors on a newly purchased Audi A5. Dealer refers to the car model has a long car window without upper door frame. The error is "essential" believes Board for Consumer Complaints.
A man who bought an Audi with the new car warranty in April 2010, found that the doors could not close when it was below freezing. He wanted to cancel the purchase.
According to the dealer, the current car model has a long window without upper door frame, why the window needs to be lowered a few millimeters at the opening and closing of the door. Therefore it is important that the whole windscreen cleaned of ice, especially at the lower edge of the scraper bar, which was not done in this case. Because of this, the door closing feature has been eliminated.
Board for Consumer Complaints, ARN, finds that the car is defective and that this is not due to neither bad handling or for example ice.
The error is material, but should be possible to fix, says ARN. Therefore, the seller has the right to remedy the fault without cost for the consumer. The claim for rescission of the purchase is rejected."
It should be noted that if the dealer can't remedy the fault, the car may be returned for a refund.
