Range Rover Report: Angry Chinese driver tows Range Rover back to dealer with donkeys

[HighestOfHigh]

A man in Shenyang, China was reportedly so frustrated with his 2010 Land Rover Range Rover breaking down that he towed it back to the dealer and asked for a full refund. To add a little insult to his heady request, the spurned owner towed the stricken SUV with a pair of donkeys.

Apparently the guy paid ¥2 million (about $304,000) for the English SUV in 2010. Since the purchase, the car reportedly broke down six times and eventually needed a new engine. When it died a seventh time, the owner was apparently at wit's end. The stunt managed to hammer the point home in a much less destructive manner than a certain Lamborghini owner recently chose. According to Asian auto news outlet TheTycho, the doubtlessly dumbfounded dealer refused to give the customer a refund.

- Report: Angry Chinese driver tows Range Rover back to dealer with donkeys

 

[ateekt]

First Lambo & now the Rangie! Chinese customers are getting their automotive customer relations exceptional, a distinct way!

 

[Wunderkind]

First Lambo & now the Rangie! Chinese customers are getting their automotive customer relations exceptional, a distinct way!

The problem is: the level of technical competence of the (newly-trained) technicians at most dealerships are not at the level where they should be. The problem is worse in second-tier cities. In many instances, even the so-called factory trained technicians struggle to identify, let alone fix problems. Many of them over rely on the digital diagnostic system and don't have the technical knowledge to solve problems. Language is another issue.

Foreign car manufacturers need to invest enormous amounts of money to tackle this problem.

 

[Gullwing]

We will stop sending defective cars when they stop sending us poisoned dog food, lead baby toys, and stop copying our automotive designs.

Making China know how we feel one car at a time

 

[Beemer B773ER]

Damn! He made a real ass out of that Range Rover!