Here's some inside information that I have heard from a Nokia engineers son. Nokia is working hard on a new secret OS that will replace Symbian entirely in a few years time. I will try to fish some more info![]()
By CHRISTOPHER LAWTON And JOANN S. LUBLIN
Nokia Corp. as soon as Friday could announce a partnership with Microsoft Corp., Google Inc. or both to adopt a new handset operating system.
Scrambling to revise its strategy and reverse deep declines, Nokia is in talks with Microsoft about supplementing the Finnish company's Symbian operating system with Windows Phone 7, according to a person familiar with the situation. If both sides reach an agreement, Chief Executive Stephen Elop is likely to announce the deal Friday, when the company is expected to present its strategy to investors in London, the person said.
In an internal memo, Nokia CEO Stephen Elop has described the company as besieged on all sides by competitors and in desperate need of a huge transformation. Plus: the company may soon announce a partnership with Microsoft or Google to adopt a new OS for phones.
Mr. Elop, hired from Microsoft less than five months ago, had already signaled that a major overhaul is in the works and hinted that the company might adopt an outside operating system.
In a memo to employees this week, he said Nokia is besieged on all sides by competitors and in desperate need of a huge transformation. Comparing the handset maker to a man standing on a burning oil platform who jumps into icy waters to escape the flames, Mr. Elop says dramatic action is needed to reverse a decline that has left Nokia "years behind" the competition.
"Nokia, our platform is burning," Mr. Elop writes in the memo, reviewed by The Wall Street Journal. "It will be a huge effort to transform our company," he adds.
A Nokia spokeswoman declined to comment.
Nokia has seen its market share in the fast-growing smartphone market taken by Apple Inc.'s iPhone and smartphones running Google's Android system. Research firm Gartner Inc. reported Wednesday that smartphone sales rose 72% last year from a year earlier, to 297 million units. Meanwhile, Nokia's share fell to 28.9% from 36.4%, Gartner said. Though sales of Android-based phones increased almost tenfold to 67 million units, Nokia's Symbian operating system remained slightly ahead of Android in the fourth quarter thanks to combined Symbian sales of Nokia and smaller handset vendors such as Japan's Fujitsu Ltd. and Sharp Corp.
Nokia's low-end handset business meanwhile faces stiff competition from Chinese manufacturers.
Mr. Elop on Friday is expected to announce a high-level management shake-up, with several senior members of the executive board expected to leave the company, the person close to Nokia said. Mr. Elop's plans are so secretive that even the executives aren't expected to know their fate until there are briefed Thursday, the person said. At the same time, the company has cast a wide net for strong software talent, people familiar with the situation said.
It appears the memo was aimed at preparing employees for what is in store.
Mr. Elop in the memo offers a detailed, blunt analysis of the handset maker's recent past. "The first iPhone shipping [was] in 2007, and we still don't have a product that is close to that experience. Android came on the scene just over two years ago, and this week they took our leadership position in smartphone volumes. Unbelievable," he writes.
He also says that the company's strategy of pushing its Symbian operating system while creating a new MeeGo platform isn't enough to keep up with competitors. He says that while the company thought MeeGo would be a winning operating system for high-end smartphones, at the company's current pace, Nokia will only have one MeeGo product on the market this year.
Mr. Elop writes that some of the blame for Nokia's position can be attributed to an attitude inside the company and a lack of accountability and leadership.
In closing, he calls on Nokia to shift its behavior, much like the man on the burning platform did: "Take a bold and brave step into an uncertain future."
The next person to be interviewed for this article is a man who has a lot to say. He worked in the past decade in middle management positions within Nokia, for example in user interface design, conceptualising, and brand management tasks.
He does not mince his words, and in his view the ranks of Nokia's middle and senior management are altogether too crowded.
The foggy grey mass of the organisation critical hinders the progress of the engineers' clever inventions towards their intended destination in mobile phone handsets.
The man recounts a "thoroughly typical" example:
A novel application or feature has been dreamed up that should end up installed in a phone a year from now.
This is the beginning of a long day's journey to nowhere.
The first thing that is missing is the conceptualisation of the feature in question, and then comes the design phase, and after that the bedding of the feature into the phone.
People have to sign off on actions at every stage in the process for it to go forward.
According to the ex-manager, everybody who knows anything about this particular feature approves of the idea, albeit with one or two modifications.
"But then you run up against some Vice-President who gets cold feet, because he doesn't know the subject-matter. The innovation is going to tie up money and resources if it gets the go-ahead. He is very aware of this, and he sits on it. He might for our purposes be an engineer with a background in HVAC or systems engineering. He doesn't know squat about user interface software design."
"What he does know, mind you, is that developing this particular feature is going to require the input of fifty people for the next year ahead. He does not dare to commit people to the project, because they might be required elsewhere. For him, it is safer to freeze the innovation process or at least keep the handbrake on. Then in time the innovation will no longer be so novel after all, and it will not make any sense to carry it forward."
According to the ex-manager's own calculations, there are around 300 vice-presidents and SVPs within the Nokia organisation.
A hundred would probably be quite enough.
"If the company goes on with the current structure, one thing is certain, and that is that nothing will ever change."

ESPOO, Finland, Feb. 11, 2011 /PRNewswire/ -- Nokia has today announced the appointment of Chris Weber as President of Nokia Inc. (US), and head of Markets, North America as of February 11, 2011. Chris Weber comes to Nokia from his own consulting business focused on helping companies develop world class sales cultures. He is a Microsoft veteran, who during his 16 years with the company held several senior executive positions in sales, marketing and professional services. Among his key roles were Corporate Vice President leading Microsoft's US Enterprise and Partner Group as well as heading the US EPG National Sales Excellence and Industry Organization.
I hope Nokia will not focus only on Win but develop its own OS in parallel. I really love Nokia's handsets, and hope Win can compete with Android... which I douibt, but at least they made their "revolution" with WinMobile7.
I know i'll never pay a single cent, EU or US one, for anthing that starts with i...
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It'll be interesting to see how things work out for the Nokia employees my town. Nokia currently has about 1,000 people working on Symbian here, and another 500 who are working on Meego...
Ovi brand will in all likelyhood vanish completely
Nevertheless, some from news reports it sounds like most of those developers will be merged into the Windows Phone development platform.
Don't count on it. Elops has already announced that he'll be doing some cleaning, so expect Nokia only to retain a small portion of the failed Symbian team. The department will most likely be headed by an outsider with vision and flair for what consumers circa 2011 wants out of their phones.
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I know i'll never pay a single cent, EU or US one, for anthing that starts with i...
I'm more than happy with my Samsung Galaxy S:
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