Mercedes Ride Quality Issues


Mr. Mercedes

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I started writing this post as a response to a discussion between @Monster and @Rolf in the C-class thread about the C-class's ride quality but as I typed it it became a bit longer. The original thread can be viewed here:
http://www.germancarforum.com/threads/mercedes-benz-c-class-w205.50002/page-131#post-823811

The deterioration of ride quality is something I have been noticing on MB vehicles for the last 4-5 years. The vehicles riding on the MFA architecture were all launched with particularly poor rides and MB has been slowly addressing this with the facelifts via the addition of adaptive dampers, but it is now also an issue afflicted vehicles on MRA architecture. I'd be very interested in hearing the opinions of the more technically minding forum members in our midst, i.e @martinbo, @Sunny, @Gianclaudio etc. to name just a few. What their impressions are if they have driven more recent MB models, and if they have any idea what's going on over in Stuttgart.

Firstly to address the discussion between Rolf and Derek regarding the C-class, from my experience over the last 18 months with mums airmatic fitted C250, the C-class with air suspension is nowhere near as plush as you would expect. At least not so with 19inch run flats fitted to my mums car. The larger suspension movements are smooth and loping, but the smaller movements are quite fidgety. There's a constant 'knoblyness' over minor imperfections, and our roads here are full of those, which means the ride is never settled. The air suspension also slaps quite abruptly over sharp ridges and pot holes. And it feels like it lacks the right amount of 'rubberyness', (in technical terms I thinks that's referred to as dampening? Correct me I'm mistaken please.) over these ridges.

Wheels magazine noted similar issues on the range of E-class's tested at this years Australian Car of the Year. They complained about the same fidgety sensation, describing it as braille for your bum, on both the steel suspended and air suspended models. They noted the E-class failed to ride as well as a Mercedes Sedan should. I had a loan E-200 for two days a fortnight ago and my impression was the same as Wheels magazine. I was not impressed by the ride. The car I had was fitted with the standard suspension and even so it lacked the plushness of my uncles post facelift W212 even though his is fitted with the AMG sport suspension. It transmitted every minor imperfection through to the seat base that are not noted on my uncles post FL W212.

On a brighter not, The C-coupe was noted for having a better ride than the comparable C sedan. They felt that tweaks had been made to the suspension of the Coupe that made it a better riding and handling vehicle than the sedan.

The GLC tested in Car of the Year testing also suffered ride issues on the steel sprung models. Again my experience with my aunts GLC250 correlates with this impressions of non air suspended models. It just never feels settled. They did note however that the ride was markedly improved on the air suspended models on the GLC range with the The GLC43 in fact having the best sorted suspension of the lot. So at least in the GLC's case it appears that the airmatic improves things to some degree, which can't be said of the C sedan range.

Conversely my dad's W222 S-class, which apparently rides on the old architecture, is absolutely sublime. It is quite simply the most conformable car I have ever sat in. It's controlled, plush and quiet in all situations I have encountered in the last month.

So in short something is going on at Mercedes when it comes to ride quality. I hope it's not an inherent flaw of the new rear wheel drive architecture as it would be an absolutely travesty for the next S-class to suffer a similar fate as the C and E ranges. I'm not even sure if the base chassis architecture can impact on ride to this degree, as the technical/engineering intricacies of this sort of stuff is lost on me, or is it something to do with Mercedes suspension architecture/tuning? Has there been some change in the new generation of vehicles that could be causing this issue? Or is MB's new found obsession of fitting the largest wheels possible with run flat tyres to blame? Perhaps they just lack BMW's experience working with run flats? But then this doesn't explain why the S still rides so adeptly.

When the A4 was launched, the Audi engineers were quite smug to point out that they didn't feel the A4 needed air suspension to deliver a superior ride and handling compromise to the C, and BMW engineers at the 5-series launch said the same thing, that they had achieved a dynamic package superior to the E-class's without air suspension. British comparisons of the E and 5 raised this issue, but I was adamant in waiting for Australian reviews because sometimes the British car magazines seem to offer very skewed/bias reviews (IMO). But now the E-class lack of ride polish has been noted on Australian reviews and confirmed by my own first hand, albeit brief, experience with the E.

So guys...WHAT THE HELL IS GOING ON AT MB!?! First it was just the MFA vehicles, which we excused because MB lacks experience with lower end vehicles, but now the MRA is suffering similarly. Has their focus on interior style (not necessarily quality, which is another issue I could write a very long post about :p) and autonomous driving aids distracted them from core chassis tuning or is there something wrong with the MRA architecture or suspension set up? Why is MB throwing airmatic at almost every vehicle in the range C and up? Even so this doesn't seem to be achieving outcomes superior to what Audi and BMW are managing without fanciful air suspension.

P.s I apologies for the poor construction of this post. I'm quite time poor these days between work and family life, but it has been something on my mind for a while now and I really look forward to hearing what you guys think.
 
I don't think that's ever going to be a problem for the S-class, especially as they continue to hone the Magic Body Control system.

Otherwise I completely agree with your post- almost every major reviewer from Europe, Australia, and the U.S. has made a note about the E-class not being to absorb bumps as well as it should. That being said, normal Mercedes models have never handled as well as they do now. I believe management made a hard play on increasing the dynamic engagement with these models at the expense of ride quality. Problem is, the competition seems to do it better...
 
I have driven a number of Audi A4 (older B8), BMW F30 3-series and latest W205 C-class models and in my opinion the Mercedes models felt like a match in the ride/handling balance. The Audi had the firmest ride at lower speeds, and I would say it felt quite equal with BMW and Mercedes, maybe the C-class is slightly more absorbent at lower speeds over imperfections on the standard suspension. It is the quietest car with regards to suspension thump and noise suppression as I noticed some wind noise and road noise on the Audi and BMW travelling at higher speeds. The newer Mercedes models in my opinion are on the firmer side compared to previous models, which had a more noticeable flotation feeling over most bumps, but then the newer models have also better body control and less roll during hard cornering. I have yet to drive an E-class in W213 and W212 to give my observations but judging from German road tests and some other British reviews the newer model does possess a very refined ride and better suppression of noise than F10 BMW, Audi A6. Volvo S90 and Jaguar XF.
 
I don't think that's ever going to be a problem for the S-class, especially as they continue to hone the Magic Body Control system.

Otherwise I completely agree with your post- almost every major reviewer from Europe, Australia, and the U.S. has made a note about the E-class not being to absorb bumps as well as it should. That being said, normal Mercedes models have never handled as well as they do now. I believe management made a hard play on increasing the dynamic engagement with these models at the expense of ride quality. Problem is, the competition seems to do it better...

I would agree on the C ride quality issues, the car is hard on the bumps but on the other side it is one of the most agile MB cars, I would say that my other friend's 4 series GC is also at the same level of comfort (which is considerably low), btw both of my friends owns C250 AMG and 435 GC and both are fitted with 19'' rims. The only thing concerns me about the C class is the wind noise, not sure whether I adapted to my E class quite ride or the C does have a real wind noise issue.

Regarding the E class part, I'm starting to learn more and more about the car, as announced by MB, the car has passive damping system, which means the damping changes based on the road condition (and I feel it changes with the drive mode, also it changes with passengers weight), for example when I drive through a bumpy road, I can feel that the first bump is the hardest then the car starts adapting to absorb the upcoming bumps, while I don't have air suspension and drive on 20'' AMG rims with run-on flat tires, I feel the ride quality is at the highest with considering these conditions, interior quality is also no issue at all with my car configuration, however I have seen some E classes with the analog gauges and the plastic around them is really bad looking and gives a bad reflection on the interior quality. Lastly, the car is really quite and it is noticeable by all the passengers whom tested the car, no wind noise except with high speed cross wind (which is normal), the run on flat tires is the only sound that can be noticed on rough roads.
 
i believe the standard suspension on the C and the E class are passive adaptive damping. I have the same observation as Eng.ahad, the initial bumps always felt the hardest, I will reply in more detail tomorrow.
 
People, we're mixing up our terminology here.

Shock absorbers are either Passive or Adaptive. You can't get Passive Adaptive dampers - this is a misnomer.
Passive dampers are: fixed in their bump & rebound rates and cannot be adjusted on the move.
Adaptive dampers are: adjustable as their variable bump and rebound rates can be electronically altered as dynamic demands depend on the move.
 
I have driven a number of Audi A4 (older B8), BMW F30 3-series and latest W205 C-class models and in my opinion the Mercedes models felt like a match in the ride/handling balance. The Audi had the firmest ride at lower speeds, and I would say it felt quite equal with BMW and Mercedes, maybe the C-class is slightly more absorbent at lower speeds over imperfections on the standard suspension. It is the quietest car with regards to suspension thump and noise suppression as I noticed some wind noise and road noise on the Audi and BMW travelling at higher speeds. The newer Mercedes models in my opinion are on the firmer side compared to previous models, which had a more noticeable flotation feeling over most bumps, but then the newer models have also better body control and less roll during hard cornering. I have yet to drive an E-class in W213 and W212 to give my observations but judging from German road tests and some other British reviews the newer model does possess a very refined ride and better suppression of noise than F10 BMW, Audi A6. Volvo S90 and Jaguar XF.

I can personally vouch for the fact that the Volvo S90 is significantly behind in the areas you mentioned compared to the competition.
 
It seems the general opinion is that MB cars have become a tad more driver focused compared to the prev generation, which I am glad for but should never be at the expense of ride refinement which is a core MB value. I haven't actually had the chance to experience a current gen Merc yet so I cant say anything from personal experience, however I do just hope that they can strike the right balance between comfort and agility like BMW and Jaguar apparently have..
 
i believe the standard suspension on the C and the E class are passive adaptive damping. I have the same observation as Eng.ahad, the initial bumps always felt the hardest, I will reply in more detail tomorrow.

True. Was introduced around 2004. Found a cutaway. Believe it's a MB Patent. :)

zawieszenie01.webp


The damping system provides for well-balanced ride comfort by optimising tyre vibration characteristics, damping and stabilisation according to the road surface conditions.

The AGILITY CONTROL suspension offers high ride comfort through selective adaption of the damping system to the prevailing road surface conditions. By continuously scanning the road surface it is able to improve ride comfort when minor bumps are encountered and to provide more effective damping and stabilisation of the vehicle in response to more substantial jolts.

The AGILITY CONTROL chassis combines the flexibility of a selective damping system with the effectiveness of a passive damping system. The comfort-oriented conventional spring/damper system is augmented as standard by a stroke-dependent damping function. The functional module of the selective damping system consists of an elastomer piston which offers the oil flow a bypass parallel to the conventional shock absorber plating when minor bumps are encountered. This reduces the level of damping in the +/- 10 mm range, markedly improving ride comfort and the tyre/road contact characteristics of the chassis. In case of heavier impacts on the chassis, the selective damping function activates the full damping effect.

http://techcenter.mercedes-benz.com/en/agility_control/detail.html
 
I think current E and C class are using McPherson struts (so is BMW in the 3er, as well IIRC) in front suspension, which is a less sophisticated solution to the A arms/wishbones they used to have and a real pity to see in a premium car. Jaguar in XE, XF and Alfa in the Giulia are using A arms and have been widely celebrated for their excellent handling and ride compromise. Is time the germans stop cutting costs......
 
I think current E and C class are using McPherson struts (so is BMW in the 3er, as well IIRC) in front suspension, which is a less sophisticated solution to the A arms/wishbones they used to have and a real pity to see in a premium car. Jaguar in XE, XF and Alfa in the Giulia are using A arms and have been widely celebrated for their excellent handling and ride compromise. Is time the germans stop cutting costs......

The W212 was using MacPherson struts too. I too wish they would return to a multilink set up.
 
^ ABC is optional. :)

mercedes-benz-e-class_w213_airbodycontrol_814x443_10-2015.webp


http://www.mercedes-benz.ie/content/ireland/mpc/mpc_ireland_website/enng/home_mpc/passengercars/home/new_cars/models/e-class/w213/facts/drivetrain/chassis.html
 
@Gianclaudio - both the W205 C-Class and the W213 use the more sophisticated and optimal double wishbone suspension at the front. The F30 uses MacPherson struts which are less capable at maintaining consistent suspension geometry at all degrees of steering angle.

Of course, having MacPhersons up front isn't a guaranteed recipe for disaster. Porsche employs these to great effect on Boxsters and Caymans. Too bad that modern BMWs steering has about as much feedback as an Xbox controller with no batteries. Accurate? Yes. Precise? Certainly. Textured and feelsome? Not a damn.
 
both the W205 C-Class and the W213 use the more sophisticated and optimal double wishbone suspension at the front. The F30 uses MacPherson struts which are less capable at maintaining consistent suspension geometry at all degrees of steering angle.

Also, may I add that double wishbone suspension means you get double the bushings of the simple McPherson strut. And with double the bushings you can either have a very comfortable ride with adequate steering precision, or a brilliantly precise steering with quite adequate comfort.

Double wishbones are superior in any way you imagine - other than maintenance costs.

Yet, as Martin already said, there are numerous examples of master tuning of the McPherson architecture.

:)
 
In this 2 hour video head of W213 prototype testing and the chief engineer talk quite a bit about the suspension, seats, NVH etc etc. After watching it a few times back in December 2015, was quite impressed, and started to suspect a Mercedes-Maybach E might be in the pipeline. Was not the case, though, and/or was put on hold for a later time. The vid is in German, though. :)

View attachment 397560

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I'm not sure whether C and E class are using the same suspension system or not, but one fact is that they both have totally different ride comfort. As known the ride quality depends on so many factors: Tires, Rim size, Spring, Shock absorber, sway bar, chassis rigidity...etc., this makes me think if both are using the same suspension system (which is the most important factor) how is the ride quality totally different ? my car even have the optional 15 mm lowered chassis, so I assume the normal E would be more comfortable.
 
Lots to digest here. I can only believe that this change is entirely intended by Mercedes. They definitely are aiming to attract BMW buyers - I guess the old soft ride has been compromised in an effort to offer a more 'connected-to-the-road' driving experience.
 
A key consideration is this: what size rims are these Benzes in question (or any premium car for that matter) running on today vs 10, 15 years ago? What's the average aspect ratio down to? Then factor in run-flat sidewalls... All of this adds up to one of the biggest contributors to the degradation in secondary ride quality (that which is affected by sharp, high-frequency surface faults).
 
A key consideration is this: what size rims are these Benzes in question (or any premium car for that matter) running on today vs 10, 15 years ago? What's the average aspect ratio down to? Then factor in run-flat sidewalls... All of this adds up to one of the biggest contributors to the degradation in secondary ride quality (that which is affected by sharp, high-frequency surface faults).

Most Australian equipped MB's have 18inch tyres as a minimum. The AMG pack upgrades these to 19 or 20 inch low profile tyres depending on the model. Again run flats are prevalent across almost the entire range here except on some AMG models where they have opted to fit a tyre repair kit instead of run flats.
 

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