Consumer Reports 2014 Annual Auto Reliability Survey

[Zafiro]

http://pressroom.consumerreports.org/pressroom/2014/10/my-entry.html

 

[ZicZachZo]

Hmm, wonder why MB fell so far? Must be tied to the intro of the CLA?

 

[martinbo]

Oh right... more stats - and that Buick number looks super credible!

 

[Merc1]

CLA and new S-Class are giving problems for Mercedes. Not surprised reading about all the little bugs in the S and the problems with the CLA in the owner forums.

M

 

[Centurion]

CLA and new S-Class are giving problems for Mercedes. Not surprised reading about all the little bugs in the S and the problems with the CLA in the owner forums.

M

What are the problems. Electronics, mechanical or poor interior fitting?

 

[Merc1]

What are the problems. Electronics, mechanical or poor interior fitting?

Just going by MB World forums, on the S it seems to thins like windshields bubbling up. On the CLA it is interior rattles, loose exterior door trim and the like. Things Mercedes should not be having trouble with.

M

 

[Centurion]

Just going by MB World forums, on the S it seems to thins like windshields bubbling up. On the CLA it is interior rattles, loose exterior door trim and the like. Things Mercedes should not be having trouble with.

M

That's just embarrassing. At least its not mechanical issues.

 

[PHYBENZ]

I have 3,500 miles on my CLA. I have had no mechanical issues at all. BUT, a week into ownership my doors were rattling. Got two fixed by placing felt in between panel and door. Got a 250 dollar gift card from my dealer for my trouble at Ruth Kris.

BUT now, I am getting a rattle in the roof and my Panorama roof makes ticking rubbing sounds over uneven surfaces and there seems to be a buzzing coming from the driver B-Pillar. I haven't taken it in yet, only because I don't feel like it. They are annoying though and for the time being I just raise the volume on my radio.

 

[Sovereign]

Least reliable vehicles
Listed in order of Ratings score starting with the worst score.

Make & model Percent below average Problems

Fiat 500L*219% Navigation, backup camera/sensor, radio, rough- shifting transmission
Jeep Cherokee (4-cyl.)* 176 Bluetooth pairing, radio, rough-shifting transmission
Ford Fiesta 162 Rough-shifting and slipping transmission
Nissan Pathfinder 154 Transmission replacement, torque converter, slipping transmission, liftgate, windows
Mercedes-Benz CLA 250* 145 Audio system, squeaks/rattles
Chevrolet Cruze (1.4T) 143 Drive shaft/axle
Dodge Dart (1.4T)* 140 Rough shifting, transmission computer, oxygen sensors, stalling/hesitation
Jeep Grand Cherokee (diesel)* 134 Fuel system problems such as check-engine light and emission controls, navigation
Infiniti Q50* 127 Navigation, video screen, integrated controls, Bluetooth, power steering
Mercedes-Benz S-Class* 127 Windows, active suspension​

* Data based on one model year only.

Source: https://autos.yahoo.com/news/10-least-reliable-cars-140000447.html

This list further highlights the problem areas. Audio system for CLA and windows in the S class? MB you can do better. What a pity that MB brand is experiencing squeaks and rattles. I thought that the early 2000 quality glitches are thing of the past.

 

[Merc1]

Mercedes-Benz CLA 250* 145 Audio system, squeaks/rattles

Mercedes-Benz S-Class* 127 Windows, active suspension

For once Consumer Reports is right on the money. These are the exact same things real owners are complaining about with these models. S-Class windshields or back glass bubbling up and/or having waves in them, easily fixed. Not sure about the suspension. Seems to be massive confusion about Magic Body Control and how it works. People really expect it to snuff out every bump in the road and that just isn't possible yet.

With the CLA the interior problems are well known. I would bet that is why the 2015 model hasn't been released yet and won't be until December. Mercedes is going to fix this problem. Not sure what the audio system problem is.

I HATE to say it, but CR is 100% correct here.


M