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Toyota admits Camry V6 flaw, reacts to Consumer Reports survey
Despite being knocked from the top spot in Consumer Reports' reliability survey, Toyota executives are pleased with the results. Overall, Toyota still placed first in 6 out of 8 reliability categories and represented 44% of the magazines most recommended vehicles.
However, Toyota's top brass was concerned that three of its vehicles were moved to the "not recommended" category — the Camry V6, Tundra V8 and Lexus GS AWD. “The bad news from our perspective is we never want to see vehicles on the ‘not recommend’ list,” Jim Lentz, executive vice president of Toyota Motor Sales U.S.A. told Automotive News.
Lentz said he was not surprised that the Camry V6 was on the list as it had a transmission flaw that Toyota was aware of.
“We knew in the very beginning we had a transmission issue with that vehicle,” he said. The problem caused the transmission to get stuck in second gear or pass through second gear roughly. However, Lentz doesn't feel the flaw will impact Toyota's reputation for quality. “I don’t think it’s going to have a long-term impact on the overall view of Toyota as a reliable product,” Lentz said.
Lentz had no explanation for the other two vehicles making the "not recommended" list.
[Source: LLN]
Despite being knocked from the top spot in Consumer Reports' reliability survey, Toyota executives are pleased with the results. Overall, Toyota still placed first in 6 out of 8 reliability categories and represented 44% of the magazines most recommended vehicles.
However, Toyota's top brass was concerned that three of its vehicles were moved to the "not recommended" category — the Camry V6, Tundra V8 and Lexus GS AWD. “The bad news from our perspective is we never want to see vehicles on the ‘not recommend’ list,” Jim Lentz, executive vice president of Toyota Motor Sales U.S.A. told Automotive News.
Lentz said he was not surprised that the Camry V6 was on the list as it had a transmission flaw that Toyota was aware of.
“We knew in the very beginning we had a transmission issue with that vehicle,” he said. The problem caused the transmission to get stuck in second gear or pass through second gear roughly. However, Lentz doesn't feel the flaw will impact Toyota's reputation for quality. “I don’t think it’s going to have a long-term impact on the overall view of Toyota as a reliable product,” Lentz said.
Lentz had no explanation for the other two vehicles making the "not recommended" list.
[Source: LLN]