RAM Ram #1 Industry Brand J.D. Power Initial Quality Study℠


Ram Trucks (stylized as RAM) is an American brand of light to mid-weight pickup heavy duty trucks and other commercial vehicles, and a division of Stellantis North America (previously Chrysler Group LLC). It was established in a spin-off of Dodge in 2009 using the name of the Ram pickup line of trucks.
2024 Ram 1500 Limited.jpg

#ram #jdpower #pickup #rampickup #ram1500
  • Ram top-performing Mass Market brand, and #1 overall
  • Fourth time in five years Ram among top three in industry – second time as #1
  • Ram 1500 best Full-size Light Duty Pickup second straight year
  • Ram 2500/3500 pickup third among Heavy Duty Pickups
Ram outperformed every brand in the J.D. Power 2024 U.S. Initial Quality StudySM (IQS), remaining as the only truck-exclusive marque ever to do so.

The result adds to an extraordinary string of top IQS finishes by Ram, which has ranked among the three leading brands in the industry four times in the last five years – a record that includes a first-place standing in 2021, the first such achievement by a truck-exclusive brand in the benchmark study’s history.

Capping this year’s performance is the Ram 1500’s win in the Full-size Light Duty Pickup segment, and a third-place finish among Heavy Duty Pickups for the Ram 2500/3500.

“This recognition is particularly uplifting because our customers are extremely demanding,” says Ram-brand CEO Chris Feuell. “Satisfying them to the point where we rise above every other brand in the industry is testament to the boundless creativity of our designers and engineers, and the unwavering dedication of our assemblers and dealers.”

Such results mark greater significance because this year’s study featured new metrics that better captured the voice of the customer.

“Stellantis brands have enjoyed top IQS rankings for several years,” noted Bill Kendell, Senior Vice President-North America Customer Experience at Stellantis. “But to achieve what Ram has achieved in this year’s study, with its broader scope, is a clear demonstration that our team can and will deliver on the mission statement of our organization: Every Customer Counts, Every Journey Matters.”

Added Kendell: “For us, this new study marks a new beginning. We will use our past successes to build a better future for our customers.”

Ram is part of the portfolio of brands offered by leading global automaker and mobility provider Stellantis. For more information regarding Stellantis (NYSE: STLA), please visit www.stellantis.com.
 

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Dodge

Dodge is an American brand of automobiles and a division of Stellantis North America, based in Auburn Hills, Michigan. Founded by brothers Horace Elgin Dodge and John Francis Dodge on December 14, 1900. In 2011, Dodge and its sub-brands, Dodge Ram and Dodge Viper, were separated. Dodge announced that the Viper was to be an SRT product and Ram a standalone marque. In 2014, SRT was merged back into Dodge.
Offcial websites: Dodge, RAM

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